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Last updated: September 2026
These Terms & Conditions apply to all classes, courses, workshops, events and other dance-related services provided by Shincrackers Ltd trading as Ducky Shincrackers (“Ducky Shincrackers”, “Shincrackers”, “we”, “us” or “our”).
By booking, purchasing or attending one of our classes, courses, workshops or events, you agree to these Terms & Conditions.
Ducky Shincrackers is operated by:
THE DUCKY NEST LTD
Company number: 12007971
Registered office: 42 Quebec Street, Brighton
Registered in: England and Wales
Email: rachel@ducky-shincrackers.com
Our website is: https://ducky-shincrackers.com
Unless we expressly state otherwise, our classes are intended for participants aged 18 years or over.
By booking a class you confirm that you are at least 18 years old.
Places are subject to availability and are only confirmed once the required payment has been successfully received.
Bookings may be made for individual classes, courses, workshops or other events.
You are responsible for ensuring that the class, level, date, time and location selected when booking are suitable for you.
We may place reasonable limits on class sizes for safety, teaching quality or venue capacity.
Unless otherwise stated in the class description, a booking relates only to the person named on the booking.
All prices are displayed on our website or booking platform before purchase.
Payment must be made using one of the payment methods made available at the time of booking.
We reserve the right to change our prices from time to time. Any price change will not affect a booking which has already been confirmed and paid for.
Any promotional offer, discount or voucher may be subject to additional conditions stated at the time it is offered.
Because our classes have limited capacity and involve advance commitments to instructors and venues, bookings are generally non-refundable once confirmed, except where required by law or where these Terms expressly provide otherwise.
Where you book a leisure activity which is to take place on a specific date or during a specific period, the usual 14-day statutory cancellation right for online purchases may not apply.
Nothing in these Terms affects your statutory consumer rights.
If you are unable to attend a booked class:
we are not obliged to provide a refund for a missed class;
we are not obliged to provide a replacement class;
you should contact us as soon as reasonably possible if you wish to request a transfer;
any transfer, credit or alternative class offered by us is at our reasonable discretion unless the particular booking states otherwise.
For courses consisting of several classes, failure to attend one or more sessions does not entitle you to a partial refund.
If a participant becomes unable to attend a substantial part of a course because of serious injury, illness or exceptional personal circumstances, we may consider an appropriate credit or alternative arrangement at our discretion.
We will make reasonable efforts to provide classes as advertised.
However, it may occasionally be necessary to:
change an instructor;
change a studio or venue;
make a reasonable change to the timetable;
combine classes;
postpone a class;
cancel a class or course.
This may occur because of instructor illness, insufficient bookings, venue availability, building closure, transport disruption, emergencies or other circumstances outside our reasonable control.
A change of instructor alone will not normally entitle you to a refund.
Where we make a significant change to the date, time or location and you are reasonably unable to attend as a result, we will normally offer an alternative class, credit or refund for the affected class.
If we cancel a class and cannot provide a reasonable alternative, you will be entitled to a refund or credit for the affected class.
Our liability for a cancelled class will normally be limited to the amount you paid for that class. We are not responsible for consequential costs such as travel, accommodation, parking or other expenses, except where the law requires otherwise.
Ducky Shincrackers provides dance instruction from studios and other premises which may be owned and operated by independent third parties.
Unless expressly stated otherwise, the owner or operator of the venue is not the provider of your dance class and is not a party to your contract with THE DUCKY NEST LTD.
Participants must comply with all reasonable rules, policies and instructions imposed by the venue, including those relating to:
access and security;
fire safety and emergency procedures;
restricted areas;
changing facilities;
footwear;
food and drink;
photography;
conduct within the building;
arrival and departure arrangements.
Participants should only enter areas of the venue that are authorised for their class.
Where the venue forms part of a school, college, university or other educational establishment, participants must respect students, staff and other users of the premises and must comply with any additional visitor or safeguarding requirements imposed by that venue.
We reserve the right to move a class to a reasonably comparable studio or nearby venue where the original venue becomes unavailable.
Participants should arrive in sufficient time to prepare for the class and participate in any required warm-up.
For safety reasons, an instructor may refuse or limit participation where somebody arrives sufficiently late that they have missed an important warm-up or safety briefing.
Where participation is refused because of significant late arrival, a refund will not normally be provided.
Dance is a physical activity and involves a risk of injury.
You are responsible for deciding whether you are fit and able to participate safely.
You must inform the instructor, before participating, of any relevant:
injury;
medical condition;
physical limitation;
pregnancy;
recent surgery;
mobility issue;
other health matter which could reasonably affect your ability to participate safely.
You should seek appropriate medical advice before participating if you are unsure whether dance or physical exercise is suitable for you.
You must:
work within your own physical capabilities;
follow reasonable instructions given by instructors;
stop participating if you experience significant pain, dizziness, shortness of breath or other symptoms which concern you;
tell the instructor if you believe an exercise or movement is unsuitable for you.
An instructor may suggest an alternative movement, modification or class level where appropriate.
An instructor may also ask you not to participate in a particular movement or class where they reasonably believe that continuing would create a significant safety risk.
Our instructors are dance teachers and are not providing medical diagnosis, physiotherapy or individual medical advice unless expressly stated otherwise.
You acknowledge that dancing and physical exercise involve normal and inherent risks including falls, strains, sprains and other physical injuries.
Participation is voluntary.
However, nothing in these Terms excludes or limits any liability which cannot lawfully be excluded or limited, including liability for death or personal injury caused by our negligence.
We will provide our services with the reasonable care and skill required by law.
Participants are responsible for wearing clothing and footwear appropriate for the class.
Where a particular type of footwear or equipment is required, this will normally be communicated in advance or by the instructor.
Participants are responsible for following instructions regarding appropriate footwear and use of the studio floor.
You should not attempt movements which you reasonably believe are beyond your ability or which cause significant pain or discomfort.
We want our classes to provide a friendly, inclusive, respectful and safe environment.
Participants must treat instructors, staff, venue employees and other participants with respect.
We may refuse admission, ask somebody to stop participating or require somebody to leave where we reasonably consider their behaviour to be:
abusive;
threatening;
discriminatory;
harassing;
sexually inappropriate;
seriously disruptive;
unsafe;
deliberately damaging to property;
likely to cause harm or significant distress to another person.
Participants must not attend a class while materially impaired by alcohol, illegal drugs or another substance where that impairment could create a safety risk.
Serious or repeated misconduct may result in cancellation of future bookings.
Where a participant is removed from a class because of their own serious misconduct or unsafe behaviour, we will not normally provide a refund.
Dance tuition may sometimes involve appropriate physical contact between participants or between an instructor and participant, including partner work, demonstrations and physical guidance.
Participants should tell the instructor if they do not wish to participate in partner work or do not wish to receive physical corrections.
Consent to physical contact may be withdrawn at any time.
All participants are expected to respect the personal boundaries of others.
Participants remain responsible for their personal belongings while attending classes.
We recommend that valuables are not left unattended.
We are not responsible for loss, theft or damage to personal belongings unless the loss or damage arises from our negligence or where liability cannot otherwise lawfully be excluded.
Items left behind may be handed to the venue’s lost property service.
Participants must take reasonable care of the studios, fixtures, equipment and other property belonging to us, the venue or other participants.
A participant may be responsible for the reasonable cost of repairing damage deliberately or negligently caused by them.
Normal wear and tear is excluded.
We may occasionally photograph or film classes, workshops or events for promotional purposes.
Where we rely on your consent to use identifiable photographs or video of you for marketing purposes, we will seek that consent separately.
Agreement to these Terms does not by itself constitute consent to appear in promotional photographs or videos.
You may decline photography or filming without this affecting your ability to attend our normal classes.
Where consent has been given, you may withdraw it for future use by contacting us at rachel@ducky-shincrackers.com.
Withdrawal of consent will not necessarily require us to recall or remove physical or digital materials which were lawfully produced or published before consent was withdrawn where doing so is impracticable, although we will consider reasonable removal requests.
Participants must not make recordings of other participants or instructors without appropriate permission.
We process personal information in accordance with applicable UK data protection law.
Where you provide us with information concerning your health or medical circumstances, we will only use that information where reasonably necessary for purposes such as participant safety, class administration or responding to an emergency, and in accordance with our Privacy Notice.
Our Privacy Notice explains:
what personal information we collect;
how and why we use it;
our lawful bases for processing;
how long information is retained;
when information may be shared;
your data protection rights.
Our Privacy Notice can be found at:
[INSERT PRIVACY NOTICE URL]
In an emergency, instructors or venue staff may take reasonable steps to protect the health and safety of participants.
This may include contacting emergency services and providing relevant information to them.
Participants must comply promptly with evacuation instructions, fire procedures and other reasonable emergency directions.
Please do not attend a class where you have a contagious illness and attendance would create an unreasonable risk to instructors or other participants.
We may introduce reasonable temporary health or safety measures where required by law, public-health guidance or venue rules.
Where we provide an online class, you are responsible for ensuring that:
you have sufficient space to participate safely;
the floor and surrounding area are suitable;
furniture and other hazards are removed;
your equipment and internet connection are adequate;
any children, pets or other people nearby do not create a safety hazard.
The health and fitness provisions in these Terms apply equally to online classes.
Class content, teaching materials, choreography, written materials, videos, branding, graphics and other content created by or for Ducky Shincrackers may be protected by intellectual property rights.
Participants may use class material for their own personal learning and enjoyment.
Unless we have given permission, participants must not commercially reproduce, distribute, sell, publish or exploit our teaching materials or recorded class content.
Some workshops, performances, social events or other special activities may have additional conditions.
Where additional conditions apply, they will be made available before booking and will form part of your agreement with us.
If there is a conflict between these Terms and specific conditions clearly stated for a particular event, the specific conditions will apply to that event.
We will not be responsible for failing to provide a class or for delay where this results from circumstances outside our reasonable control.
Examples may include:
severe weather;
transport disruption;
fire;
flooding;
power failure;
venue closure;
government restrictions;
public-health emergencies;
civil emergencies;
industrial action;
circumstances which make the venue unsafe or inaccessible.
Where such circumstances affect a class, we will make reasonable efforts to reschedule the class or provide an appropriate alternative, credit or refund having regard to the circumstances and applicable consumer law.
We want to resolve concerns fairly and promptly.
If you have a complaint about a class, instructor, booking or other aspect of our service, please contact:
rachel@ducky-shincrackers.com
Please provide sufficient information for us to investigate the issue.
We will aim to respond within a reasonable period.
We may update these Terms from time to time to reflect changes to our services, operating arrangements or legal requirements.
The Terms applying to a particular booking will normally be those in force when the booking was made.
We will not use changes to these Terms to retrospectively remove material rights relating to an existing booking.
The latest version will be published on our website together with the date it was last updated.
If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions will continue in effect.
If we do not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce it later.
Except where these Terms expressly state otherwise, no person who is not a party to the agreement between you and Shincrackers Ltd has any right to enforce these Terms.
Nothing in these Terms is intended to exclude, restrict or limit any rights you have under applicable consumer law which cannot lawfully be excluded.
These Terms and any dispute arising from them are governed by the laws of England and Wales.
If you live in another part of the United Kingdom, you may also have rights to bring proceedings in your local courts where applicable consumer law provides for this.
If you have any questions about these Terms, please contact:
Ducky Shincrackers / THE DUCKY NEST LTD
Email: rachel@ducky-shincrackers.com
Registered office: 42 Quebec Street, Brighton
© THE DUCKY NEST LTD. All rights reserved
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